Due to the nature of our business and services provided Fresh Face Formula, all sales are final.

To protect the content of Fresh Face Formula, all classes, programs, challenges, and everything included in membership/subscription, expires on the last day of your membership.

For any additional questions or concerns regarding our terms of service please contact support@thefreshfaceformula.com 

If you have purchased through the freshfaceformula.com website directly, we will be able to help you with all subscription/membership requests including billing questions, cancellation requests, etc. 

For Subscriptions purchased within the Fresh Face Formula App (via Apple or Google Play), ALL changes to In-App Subscriptions MUST be made by the User directly. All payments for In-App Subscriptions are processed through the App Store and are not available for refunds/cancellations through the FFF team/platform directly, as we do not have access to your In-App Purchases on your device.

You can manage your In-App Subscription in your device/account settings including:

• View Subscription: Receipt for payment, date trial ends, next payment date

• Cancel Subscription: You must cancel from where subscription was purchased (see below How To)

• Restore Purchase: Follow the Restore Purchase steps in the app if you have an active In-App Subscription but can't access content and/or can't login using your email

• Request a Refund: User wants a refund for In-App Subscription

HOW TO:

• View or Cancel In-App Subscription: Google; Apple

• Request a Refund for In-App Subscription: Google Refund; Apple Refund

You can always contact us with any questions or help needed! support@thefreshfaceformula.com